Please be aware that we currently do not offer any phone support with a live agent. You can call Coinbase Support to immediately disable your account if you suspect your account has been compromised. … The Coinbase Support phone number can be found on our email request form.
How do I speak to someone at Coinbase?
You can contact us in several ways: Complete a request for email support here.
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For the fastest resolution, please:
- Submit your request using the email address you use to sign in to Coinbase.
- Choose the most relevant category and sub-category.
- Provide as much detail as possible regarding your issue.
Can you contact Coinbase by phone?
Our team of customer service experts will be available via messaging 24/7 with the speed our customers expect. … Live support will be a core part of this experience as well, allowing customers to quickly message our team of experts when needed.
What are Coinbase customer service hours?
The Custody Client Services team is available Monday through Friday from 2am–6pm PT with additional coverage on the weekends. You can reach us at: Email: custody@coinbase.com. Phone: Our phone number is available within the Coinbase Custody platform.
How long does Coinbase customer service take?
Once you have submitted your complaint, our Customer Complaint Officer will review and respond within 15 business days. You can read more about our complaints process and next steps in our User Agreement or Support Center.
Can someone hack my Coinbase?
Hackers will often use your email to gain access to your Coinbase account. Check if you can still sign in to your email. If your email has been compromised, you’ll need to contact your email provider to shut down or change your email password.
How do I get my money back from Coinbase?
To withdraw your funds, sign in to your Coinbase Commerce account and click on the Withdraw button next to the relevant cryptocurrency in the Balances section. A window will pop up and ask how much you would like to withdraw, and where you would like these funds to go.
Why is Coinbase customer service so bad?
Coinbase is under fire for terrible customer service following reports of users’ accounts being hacked and drained of funds. According to a Tuesday investigation by CNBC, thousands of customers across the country have lodged complaints against the company.
Who is Coinbase owned by?
Brian Armstrong is the chief executive of Coinbase Global, the largest cryptocurrency exchange in the United States. A former Airbnb software engineer, Armstrong cofounded Coinbase in San Francisco in 2012 with former currency trader Fred Ehrsam.
Why can’t I withdraw money from Coinbase?
It’s directly related to purchasing crypto or depositing fiat currency using a linked bank account. For security reasons, you will not be able to immediately withdraw fiat deposited using a linked bank account or send crypto purchased with such funds off of Coinbase Pro (we call this “withdrawal availability”).